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Mission Lane

Mission Lane

www.missionlane.com
What is your customer experience with Mission Lane?

Mission Lane Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Mission Lane has 2.1 star rating based on 67 customer reviews. Consumers are mostly dissatisfied.

  • 39% of users would likely recommend Mission Lane to a friend or colleague.

  • Rating Distribution
  • Pros: Easy to apply for and use, Accepted me, Cant think of any.
    Cons: Attempting to mess up my credit, Not now, Customer service incorrectly charging the account.

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Media from reviews

Mission Lane - Porque no sube mis pagos de mi tarjeta
Mission Lane - Porque no sube mis pagos de mi tarjeta - Image 2Mission Lane - Dispute transaction from my bank accountMission Lane - Wrong addressMission Lane - About to get a Different Credit CarfMission Lane - About to get a Different Credit Carf - Image 2Mission Lane - About to get a Different Credit Carf - Image 3
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Top Mission Lane Reviews

Positive Review

"FANTASTIC CUSTOMER SERVICE!"

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Funny as it may be but my dog actually did eat my credit cards. Your representative was both a pleasure to deal with and took care of my problems within...

Critical Review

"I have a high balance, 1500, pay around 60 per month, the interest is $40 plus per month, so basically paying about $15 a month on my actual bill, have called and ask to lower APR,"

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I will never get my bill pd off, and representative are un willing to help in any way! I am never late on my payment, and have not made a purchase in 7 months,...

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Anonymous
map-marker San Antonio, Texas

I have a high balance, 1500, pay around 60 per month, the interest is $40 plus per month, so basically paying about $15 a month on my actual bill, have called and ask to lower APR,

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I will never get my bill pd off, and representative are un willing to help in any way! I am never late on my payment, and have not made a purchase in 7 months, and pay around $60 per month, yet, after 7 month , I have $70 availabl credit- so... all the months of paying, is all going towards interest and fees, mission lane is horrible with helping customers

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User's recommendation: Never ,ever get a mission lane card

Anonymous
map-marker Indianapolis, Indiana

Porque no sube mis pagos de mi tarjeta

Mission Lane - Porque no sube mis pagos de mi tarjeta
Mission Lane - Porque no sube mis pagos de mi tarjeta - Image 2

He Pagado mi tarjeta y no ha subido los pagos que pasado ay no ha subido los pagos.porque no sube y ya fue descontado de la otra cuenta y aquí no a querido subir los pagos necesito que me diga que a pasado por no sube a aquí los extractos para que vea que e pagado y no sube los pagos a mi tarjeta no es culpa mía que no suba es culpa de ustedes porque yo ya echo los pagos

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Aydee Pzg
map-marker Jasper, Alabama

Check on payment

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Have a payment schedule for today and keep getting notices to make my payment Cant reach customer service. What should I do

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Anonymous
map-marker Atlanta, Georgia

Impossible to talk to anyone. Unrecognized transactions and interest charges piling up and no one to take a phone call. The worst

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Have unrecognized transactions and interest charges and no one to take a call. Impossible to see transactions on mobile app.

Only thing they show is what you owe and interest charges. Someone is stealing.

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User's recommendation: Stay away from this predatory lender.

Vanessa X Ajm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I'm disabled

Updated by user Jan 18, 2025

They didn't issue an apology just threatened me again about the payment.

Original review Dec 18, 2024

They wanted me to fax a picture of my ID to accept a payment. I spoke with a manager and they offered a phone app to download.

I have a neurological disease, so it's confusing. They keep sending emails about missed payments. They tell me to log in and pay but they took away my online access so I can't even go online to make payments. Now they are threatening to contact the credit bureau about missed payments.

When I try to message back, I find that I can't send emails to them. They are being prejudiced against my disability.

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Preferred solution: Apology

User's recommendation: Horrible company to deal with

Parke B Udu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Texarkana, Texas

Card blocked

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I can't use the card as I see fit. Card is Blocked, because assumed fraud activity.

That's just B. S. You can see I've tried over and over at dating sites. Just to be declined.

I'm a 68 yr old worked at a bank for 9 yrs as a loan officer. I think I can tell if fraud was involved. Your card and service suck. What a insult.

I'm very pissed.

I'm not trusted. Your active red flags suck.

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User's recommendation: Don't use the card, just to be declined

Thomas C Olv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ocala, Florida

Change of phone number

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Updated by user Oct 17, 2024

Not very good customer service. Couldn't resolve my problem on the internet. Still unable to access my account on the internet

Original review Oct 14, 2024

This is the fourth time I've called to change my number and they never changed it my old number is 352-355-**** and my new number is 352-239-****

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User's recommendation: Stay Clear of this one

Anonymous
map-marker Atlanta, Georgia

FANTASTIC CUSTOMER SERVICE!

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Funny as it may be but my dog actually did eat my credit cards. Your representative was both a pleasure to deal with and took care of my problems within minutes. No wait time when I called

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User's recommendation: Great card to start over again

Jayro P
map-marker Freehold Township, New Jersey

To all the people

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I definitely recommend the mission credit car this bank help me a lot to grow up in my credit score, if someone with to try do its the bess business credit card can get ,.

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Barry C Xva

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Having trouble making a payment

I am attempting to make a payment, and the routing number on my account is out of sync with their algorithm. I can't get anyone on the phone to resolve this.

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Brandie A Tgi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Okmulgee, Oklahoma

This company is a scam

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Put 130.84 on visa March 13... payment was due on April 13th never received a bill call 3 times to customer service they are super unhelpful.

Needed taking # to account in order to pay it. WHAT, 2024 people get it together.

They are the best scam company that I've seen in a long time. Closed Account

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Loss:
$3
Pros:
  • No pros
Cons:
  • All cons

Preferred solution: For them to go out of business

User's recommendation: Not worth it

Yeilin Wys

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bellevue, Washington

I'm getting messages about my bill being late and I don't have an account with you

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3 days later I'm still receiving messages about an account that I don't have with them!

Customer service said "block the numbers" and nothing else! I'm really getting pissed off getting 3 or 4 calls a day.

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William M Gdo
map-marker Louisville, Kentucky

Dispute against mission lane

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I'm angry that after I called and told y'all to take my payoff in full then the next month y'all say I owed 4 dollars. By this you all placed another delinquent,.

The only reason I got it was y'all didn't take my payment in full when I told you to not did I get notifications from you. I respectfully ask to remove this from my credit report.nonel

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Alacia Mga
map-marker Cleveland, Tennessee

Unable to to access online account.to get a cash advance

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All I want is to request a cash advance. Have been trying to access my account for 2 days.

Person at customer service number was unable to help.You need a live person who can do transactions over the phone. I should have had my advance yesterday, but I am still trying

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Gloria W Tqg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Late fee waiver

I am requesting a late fee waiver on my March 25,2024 payment. The reason for this request is that in my community there were no access to phone services on this day until late evening. I apologize for the late payment but it was out of my control.

Thank you

Gloria Williams

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Jervis Vkk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They refused to let me pay off my card

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I made a payment that mostly paid off my card, as I am trying to get rid of high APR debt. Instead of accepting my payment, they refused it and demanded I send them bank records to prove the money I sent was mine.

Then they restricted the card so it could not be used. I have called twice to verify that the payment is correct. I gave my name and bank information to the customer service representative, and still, they would not lift the restriction on my account until I sent them bank records. Sending bank records with my account information over the internet is not something I desire to do, and I am doing so now under legal protest and shall hold them responsible for any fraud done to my account due to this.

I had to enter all my banking information into their computer system just to make the payment in the first place. If they thought the payment was not valid, they should have called the bank themselves and inquired about it, not made me send sensitive information to them via the open internet. When I requested that they credit my account with the payment or please return it, they refused to refund my payment. So they won't credit my account and lift the restriction, but at the same time, they do not want to send me the money back.

To me, it seems as if they are the ones forcing a fraud upon me. I am waiting for a call back from my attorney about this matter and to discuss any legal action I might be able to take against them. I will also be making a complaint to the Better Business Bureau and will be posting about this interaction on all the varied social media accounts my family and I have to warn others not to use your services.

So, at this point, I have made a payment, made two verified phone calls, and now submitted bank records in an effort to settle my debt with them. I believe I have done far more than should be required to pay my debt to them.

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Preferred solution: They need to change their business practices.

User's recommendation: Stay away from this company!

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