Mission Lane
Reviews and Complaints
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Verified Reviewer
Dispute transaction from my bank account
For some reason, I have a $645 transaction from my bank account from mission lane. And I don't even have a mission lane credit card! Now I want my money refunded asap!
- Idk besides they stole my money or someone did
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Port Chester, New York
My checking account is overdraw because you took. Two payments
Mission Lane took two payments from checking account causing me to be OD. Thus is very frustrating and unfortunate for me me .
I tried reaching them on a weekend to no avail
Preferred solution: Full refund
Check my balance
No complaints very satisfied.I will always stay with you guys never had a issue.Thanks and keep up the good work.
- Good place to get started with building your credit score
- Interest rate needs to come down
User's recommendation: I would recommend Mission Lane
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCard stolen
Mission lane let someone fill out an Application for credit card with my information and didnt check or verify. It was me now someone has a credit card in my name I do not have or ever seen whoever it is I want them prosecuted. I cannot get in touch with mission lane about this bad situation im very pissed about this situation
Preferred solution: I want that person prosecute
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCard stolen
Someone got my information and filled out for a credit card I dont have and I wont them to prosecuted. My phone number is 540-618-**** and my address is 56 N 4th st,warrenton,va 20186.
I would like for someone to call me.
And I want that Credit card suspended immediately. Thank you and I look forward to someone calling me
Preferred solution: I want that person prosecuted.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Annville, Kentucky
Cancel my payment to pet co lab
Cancel my payment to pet lab co because that order was cancelled. Thank you.
I cancelled the order and they still charged my credit card for the payment.
I changed my mind because they wanted to charge me monthly and I just wanted a 1 time order to see if their product works for my pet. So please cancel my payment to pet lab co.
Kernersville, North Carolina
Inaccurate Information
I have had the most terrifying time getting a payment posted. The resolution specialist told me my payment would post by 6:00 PM on 12/1/2023 which was incorrect.
I was told they could not post my payment, because it was still pending in their system. I showed proof that the payment came out of my account. Then I was told to use email on Saturday, because they dont have live support. I sent a email hours ago and still no support or help.
This has been awful. Representatives provided inaccurate information.
I need to speak to someone not chat
The customer service customer service I dont need a chat I need the number for customer service. I dont need chat
Pompano Beach, Florida
Card dispute
Someone made fraudulent charges on my card when I reported it the Mission Lane representative refused to stop the transaction
Indianapolis, Indiana
Make a payment
Make a payment triennial on line but not able to get logged in joy dute why I am l not able to do do I need to make a payment becaust it due today a I dont want any late fee are you able help me make a payment for today are call back tomorrow or try to log in tomorrow and wave the late fee. Your payment app is not user user not user and calling the phone number brings me to this form to fill oiy
User's recommendation: Make a payment
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIdentify theft fraudulent withdrawal from USBank account
I called and talked to rest and told him that I had been a victim of a down the desert and began to inform of the three times on July 31 that Mission Lane had withdrawn money out of US Bank account. One was for $11.33.
One was for $1950, and $.58 and the other one was $1988.08. He said that there was no way that he could connect me to the fraud department is aware there was no way that anyone would be able to send email because I did not have an account.
I did not have an account because I have never been a client or a customer of Mission Lane. He further said that my bank US Bank in Trenton, Missouri would help to recover the funds, and that also should have an affidavit from the police of a police report, but informed him that was told by the police department, the FTC handles that now also was told by the Social Security department that the FTC handles all of these incidences, but would just like to have an answer, and to know that I have actually informed somebody that is willing to search For fraudulent activity at around July 31, 2023.
- Security for non customers
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCalled. Customer Service, and was delighted with Dominic
That I am the only one who is using my card. Dominic said it was good to call but not necessary with my low credit limit on the card.
- Ease of use and low credit limit
- Second iusually declined
- If used twice back to back
User's recommendation: Offer current balance, of asked
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fremont, California
Payments
I was out of work for three months due to an illness. I try to get back making payments on my credit card and was told by the representative that this account would not be closed if I continue to make my payments while Ive been trying to make my payment for August and I see that its closed with a $500 balance which we agreed on a much smaller amount when we were on the phone together
- Did not hold up to what was said by representatives
Preferred solution: Price reduction
Reseda, California
I would like a copy of my pass due account mailed to my mailing address
I could not achieve what I set out to achieve, because I was told the account had a hold on it due to suspicious overseas attempts to use the account.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Laguna Hills, California
Charge on acct from Amazon for 16.00, I didn't order anything from Amazon and charge it to my acct
First time I've called customer service and was so pleased! The representative handled my problem with ease.
She was friendly and professional at the same time. Mission Lane is an awesome credit card and company.
- Love the website
Preferred solution: Full refund
User's recommendation: Give Mission Lane credit card a chance, you'll be pleased
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